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Todd Dental Operations LLC — Legal

Terms of Use · Privacy Policy · SMS/Text Messaging Terms · HIPAA Notice · Accessibility Statement

Todd Dental Operations LLC
223 Pineview Drive, Palmyra, PA 17078, United States
Phone: 910-818-1345  ·  Email: [email protected]

Terms of Use

Effective Date: March 31, 2026

These Terms of Use (“Terms”) govern your access to and use of the website, communications, content, forms, scheduling tools, and related online services operated by Todd Dental Operations LLC (“Todd Dental Operations LLC,” “Company,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, do not use this website.

1. Company Identity

Todd Dental Operations LLC is a Pennsylvania-based business providing consulting, workflow design, implementation support, operational support, automation support, and related software-enabled business services for dental practices and affiliated organizations.

2. No Clinical, Legal, Tax, or Financial Advice

Todd Dental Operations LLC is not a dental practice and does not provide medical care, dental treatment, diagnosis, or medical advice. Content on this website is not legal advice, accounting advice, tax advice, insurance advice, compliance advice, or financial advice. You should consult licensed professionals for advice specific to your situation.

3. Informational Use Only

Website content is provided for general informational and commercial purposes only. Although we aim for accuracy, we do not warrant that website content is complete, current, accurate, or suitable for any particular purpose.

4. No Guarantee of Results

We do not guarantee any specific business outcome, financial performance, revenue result, patient volume, collections result, scheduling result, staffing result, operational improvement, or compliance outcome. Outcomes vary based on many factors, including client execution, staffing, market conditions, patient demographics, payer mix, competition, existing systems, regulatory environment, and data quality.

5. Permitted Use

You may use this website only for lawful purposes. You agree not to:

6. Intellectual Property

All text, branding, trade names, logos, graphics, workflows, documents, page layouts, service descriptions, software elements, downloadable materials, and proprietary methods on this website are owned by Todd Dental Operations LLC or used with permission and are protected by applicable intellectual property laws. No license is granted except for the limited right to access the site for personal or internal business review.

7. Third-Party Services and Links

This website may use or link to third-party services, including hosting providers, scheduling platforms, communication providers, analytics providers, CRM systems, payment tools, and automation or artificial intelligence tools. We are not responsible for third-party websites, policies, availability, security, or content.

8. Communications

If you provide your contact information, you agree that we may contact you regarding your inquiry and related services by email, phone, or text message, subject to applicable law and your consent choices. Consent is not a condition of purchase.

9. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all content and services made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted operation.

10. Limitation of Liability

To the fullest extent permitted by law, Todd Dental Operations LLC and its members, managers, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or business interruption arising out of or relating to your use of this website or reliance on website content.

11. Indemnification

You agree to defend, indemnify, and hold harmless Todd Dental Operations LLC and its members, managers, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your misuse of the website, your violation of law, your violation of these Terms, or your infringement of any rights of any person or entity.

12. Privacy

Your use of the website is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

13. HIPAA and Healthcare Data

Use of this website alone does not create a Business Associate relationship. Any access to protected health information, if applicable, will be governed by a separate written agreement and any required Business Associate Agreement.

14. Modifications

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

15. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws principles. Any dispute arising from these Terms or your use of the website shall be brought in the appropriate state or federal courts located in Pennsylvania, except where applicable law requires otherwise.

16. Contact

Todd Dental Operations LLC · 223 Pineview Drive, Palmyra, PA 17078 · 910-818-1345 · [email protected]

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Privacy Policy

Effective Date: March 31, 2026

This Privacy Policy describes how Todd Dental Operations LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects information obtained through this website and related communications.

1. Information We May Collect

We may collect the following categories of information:

2. How We Use Information

We may use information to:

3. Cookies and Analytics

We may use cookies, pixels, analytics tools, session technologies, and similar technologies to understand website usage, improve performance, maintain security, and support business operations. You may be able to limit certain cookies through your browser settings, although doing so may affect website functionality.

4. How We Share Information

We may disclose information to hosting providers, analytics providers, website service providers, email/CRM/scheduling/automation vendors, professional advisors, and government authorities when required by law. We do not sell personal information for money. We do not share SMS consent with third parties or affiliates for their own marketing purposes.

5. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no system or transmission method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including business operations, legal compliance, dispute resolution, recordkeeping, and contract enforcement.

7. Healthcare Information and PHI

This website is not intended for the routine submission of protected health information. If a service engagement requires access to protected health information, that access will be governed by separate written agreements and any applicable Business Associate Agreement. General website use does not create a Business Associate relationship.

8. Your Choices

You may contact us to update or correct your information; unsubscribe from marketing emails using the unsubscribe link where available; opt out of text messages by replying STOP where applicable; or adjust browser settings to manage certain cookies.

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

10. State Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable law. To make a privacy request, contact us using the contact information below. We may take reasonable steps to verify your identity before responding.

11. International Visitors

This website is intended primarily for users in the United States. If you access the website from outside the United States, you understand that your information may be transferred to and processed in the United States.

12. Policy Changes

We may update this Privacy Policy from time to time by posting a revised version on this page. The revised version becomes effective when posted unless otherwise stated.

13. Contact

Todd Dental Operations LLC · 223 Pineview Drive, Palmyra, PA 17078 · 910-818-1345 · [email protected]

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SMS / Text Messaging Terms

Effective Date: March 31, 2026

These SMS / Text Messaging Terms describe how Todd Dental Operations LLC may use text messaging to communicate with you.

1. Consent to Receive Text Messages

By providing your mobile phone number through our website, booking forms, intake forms, or other communication channels, you agree that Todd Dental Operations LLC may send you text messages regarding your inquiry, appointments, scheduling, operations, requested services, account matters, and, where you have provided the legally required consent, marketing or promotional messages.

Consent to receive text messages is not a condition of purchase.

2. Message Frequency

Message frequency varies based on your interactions with us, your requests, and the services or communications you choose to receive.

3. Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

4. Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message, where applicable, or by contacting us directly and requesting that text communications stop.

5. Help

For help, reply HELP where applicable, or contact us at [email protected] or 910-818-1345.

6. Supported Carriers

Delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages.

7. Privacy

Information collected in connection with text messaging is subject to our Privacy Policy. SMS consent is not shared with third parties or affiliates for their own marketing purposes.

8. Changes

We may update these SMS / Text Messaging Terms from time to time by posting a revised version on this page.

9. Contact

Todd Dental Operations LLC · 223 Pineview Drive, Palmyra, PA 17078 · 910-818-1345 · [email protected]

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HIPAA Notice

Effective Date: March 31, 2026

Todd Dental Operations LLC may provide services to dental practices and affiliated organizations that involve operational, technical, workflow, automation, or implementation support. Some engagements may require access to systems or information that include protected health information (“PHI”).

1. No Business Associate Relationship by Website Use Alone

Visiting this website, submitting a contact form, scheduling an introductory call, sending a general email, or making a general business inquiry does not by itself create a Business Associate relationship with Todd Dental Operations LLC.

2. Separate Agreements Required

If a client engagement requires Todd Dental Operations LLC to create, receive, maintain, or transmit PHI on behalf of a covered entity or another business associate, the parties will address that relationship in a separate written agreement and any required Business Associate Agreement before PHI is handled within the scope requiring such agreement.

3. Minimum Necessary and Limited Scope

Where applicable and appropriate to the contracted services, access to PHI is intended to be limited to the information reasonably necessary to perform the authorized services.

4. Safeguards

Where Todd Dental Operations LLC is acting within a scope that requires handling of PHI, the Company intends to use reasonable administrative, technical, and physical safeguards appropriate to the service environment and contractual obligations. No statement on this website should be interpreted as a guarantee of absolute security.

5. Client Responsibilities

Clients remain responsible for their own HIPAA compliance obligations, workforce training, access controls, system configurations, notice practices, authorizations, internal policies, vendor selections, and legal review, except to the extent specific obligations are expressly assumed by Todd Dental Operations LLC in a signed written agreement.

6. Subcontractors and Vendors

Where subcontractors or vendors are used in a manner that requires HIPAA-related contractual controls, such matters should be handled through appropriate agreements as required by the applicable engagement structure and law.

7. Not Legal Advice

This HIPAA Notice is provided for general informational purposes only and is not legal advice. Clients should consult qualified healthcare counsel regarding their own compliance obligations.

8. Contact

Todd Dental Operations LLC · 223 Pineview Drive, Palmyra, PA 17078 · 910-818-1345 · [email protected]

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Accessibility Statement

Effective Date: March 31, 2026

Todd Dental Operations LLC is committed to improving digital accessibility for all users, including people with disabilities. We aim to make our website usable and accessible across a wide range of devices, browsers, and assistive technologies.

Our Efforts

We work to support accessibility by seeking to:

Ongoing Improvement

Accessibility is an ongoing effort, and we may update website content, features, and functionality over time to improve usability and accessibility.

Need Assistance?

If you experience any difficulty accessing any part of this website, or if you need assistance, please contact us and describe the issue and the page involved.

Email: [email protected]  ·  Phone: 910-818-1345

We will make reasonable efforts to review your request and respond as promptly as practicable.

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Website Disclosure Blocks

Contact Form Consent